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2. Reward Limitations
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2.1 |
Premier Club Rewards Points are not awarded for complimentary rooms. |
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2.2 |
Points are not awarded for stays at the following room rates: Net wholesale individual and group rate, Group Discounted rate, Employee rate, Seasonal worker/crew rate, Industry discount rate, complimentary hotel stays and third party internet bookings where the travel agent is paying the hotel directly for the guest room charges. |
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2.3 |
A Member may earn points for amounts spent on up to two hotel rooms at the same time, in condition that the member is a registered guest, each of the rooms is booked in his/her name, occupy at least one of the rooms and pay personally for both rooms. The occupant of the second room will not receive Premier Club Rewards points if he/she is a member of the rewards programme. |
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2.4 |
Points will be awarded for valid bookings on condition that member occupies the room and pays for it personally. |
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2.5 |
Please note that in the case of bookings via a third party, any upgrade charge paid by the guest at check-in will not attract reward points towards their stay. |
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2.6 |
If more than one member occupies the same room, points will be awarded to one member under whose booking was made and who personally paid for the reservation. |
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2.7 |
If a member makes a reservation for multiple rooms and if another member is staying in any of these rooms, the overall reservation points will be awarded to the member who made the reservation and who has personally paid for the room. |
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2.8 |
Points for reservations made through third party websites, will only be accrued for booking reserved from 01st October 2012 onwards in the condition that the member personally pays for his/her accommodation bill on check out. |
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2.9 |
Premier Club Rewards points will not be awarded beyond the termination date of a Member's participation in the Club, however Premier Club Reward's members will be provided six months from the termination date to redeem the points they have in account. Any points remaining beyond that date will expire. |
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2.10 |
Redeeming Premier Club Rewards points for rooms at participating properties is subject to availability at the time of reservation and advanced reservations are required. Confirmed bookings that have been made through third party websites or directly through the central reservations team/official websites cannot be altered to a free reward night stay. Members will not be able to redeem their points to amend a booking that has been pre-confirmed. |
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2.11 |
A Member can receive Premier Club Rewards points for previous bookings dated no more than one (1) month before joining the Rewards programme. |
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2.12 |
Members get refunds for received points; we will adjust the number of points awarded accordingly. |
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2.13 |
Premier Club Rewards points are non-transferable for any reason. Individuals are only eligible to have one Premier Club Rewards account. Accounts cannot be shared or combined by more than one person. |
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2.14 |
A member's account cannot be used by anybody else in order to accrue Premier Club Rewards points and benefits. |
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2.15 |
Premier Club Rewards cannot be combined with any other Reward Programmes. |
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2.16 |
A member can only take advantage of the Premier Club Rewards benefits and earn points for each room he/she reserves under his/her name, check in personally and pay for the room personally. |
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2.17 |
Premier Club Rewards points will only be awarded on Net Total Room Revenue spent per stay, excluding tax and this will be applicable to all qualified bookings. Please note that this will be effective from February 2014. |