Redeem

We are delighted to offer you awards that are all yours! We are always on hand to help you take full advantage of every point you earn with Premier Club Rewards Programme.

Collect the requisite points and redeem them for a free night stay at our properties, and we ensure to provide the best quality of service and guest experience.

Earn 10 Premier points on each 1 Pound spent in our hotels and collect enough Premier points to redeem a free night stay and enjoy the below privileges:

• Premier Club Rewards members can redeem 15,000 points for a Reward Night stay at the majority of The Shaftesbury Hotels Collection except Marble Arch Suites, Park Grand Lancaster Gate & Park Grand London Hotels.
• Premier Club Rewards members can redeem 20,000 points for a Reward Night stay at Marble Arch Suites and Park Grand London Hotels except Park Grand Lancaster Gate.
• Premier Club Rewards members can redeem 40,000 points for a Reward Night stay at Park Grand Lancaster Gate.
• Complimentary English Breakfast in most hotels.
• Bottle of Mineral Water in room on the day of arrival.
• Fruit basket in room on the day of arrival.
• Complimentary Bottle of Wine and Box of Chocolate in room on arrival per stay.
• Complimentary Room Upgrade (Subject to availability).
• Complimentary newspaper in room.
• Complimentary snacks per stay in the bar room from 5.00 - 7.00 pm at the Park Grand Paddington Court London, Paddington Court Suites.
  (Timing varies from property to another, please check with reservations).
• Free Local calls and faxes.

Please note that a minimum period of 48hrs notice is required to redeem points for a free night stay.