Guest Comments
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Please advise the Name of the Hotel you have stayed at * :
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Park Grand London Kensington
Park Grand London Lancaster Gate
Park Grand London Heathrow
Marble Arch Suites
Hyde Park International - Member of Park Grand London
Park Grand Paddington Court London
Paddington Court Executive Rooms
Park Grand London Hyde Park
Grand Royale London Hyde Park
The Devonshire
Title
Mr
Mrs
Miss
Ms
Guest Name *
Email *
Your Birthday
January
February
March
April
May
June
July
August
September
October
November
December
What was the purpose of your stay?
Business
Leisure
How did you find out about the hotel? *
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Google
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MSN
AOL
Terra Lycos
Altavista
Returning Guest
Premier Club
Trip Advisor
Others
Others, Please specify
Have you previously used our services?
Business
Leisure
How many times a year do you stay in a hotel in London
1-3
4-6
7-10
10+
Guest Services/ Staff
Excellent
Good
Fair
Poor
Not applicable
Reservation Process
Reception staff attitude
Overall staff friendliness & helpfulness
Quality concierge service
Friendliness/ helpfulness of doorman
Quality of room service
Quality of butler service
Room Facility
Excellent
Good
Fair
Poor
Not applicable
Decor
Cleanliness of guest room
Free broadband service
Interactive TV service
Room facilities
Restaurants & Bar
Excellent
Good
Fair
Poor
Not applicable
Choice and quality of breakfast
Staff friendliness
Standard of restaurant services
Quality range and variety of food
Quality range and variety of beverages
Spa & Wellness
Excellent
Good
Fair
Poor
Not applicable
Range of facilities
Cleanliness
Friendliness of staff
Hotel in General
Excellent
Good
Fair
Poor
Not applicable
Overall condition/ appearance of hotel
How well were your expectation exceeded?
Please let us know ways in which we can improve our services:
Comments
Your Next Visit
If you were in the area again, will you return to the hotel?
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