Reservations
Local Temperature
-18°C
Local Date
25 April 2024
Local Time
Location
London

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ROOM(s)

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  • Guest Comments

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  • Please advise the Name of the Hotel you have stayed at * :
  • Title
  • Guest Name *
  • Email *
  • Your Birthday
     
  • What was the purpose of your stay?
    Business   Leisure
  • How did you find out about the hotel? *
  • Others, Please specify
  • Have you previously used our services?
    Business   Leisure
  • How many times a year do you stay in a hotel in London
    1-3   4-6   7-10   10+

  • Guest Services/ Staff

    • Excellent
    • Good
    • Fair
    • Poor
    • Not applicable
  • Reservation Process
  • Reception staff attitude
  • Overall staff friendliness & helpfulness
  • Quality concierge service
  • Friendliness/ helpfulness of doorman
  • Quality of room service
  • Quality of butler service

  • Room Facility

    • Excellent
    • Good
    • Fair
    • Poor
    • Not applicable
  • Decor
  • Cleanliness of guest room
  • Free broadband service
  • Interactive TV service
  • Room facilities

  • Restaurants & Bar

    • Excellent
    • Good
    • Fair
    • Poor
    • Not applicable
  • Choice and quality of breakfast
  • Staff friendliness
  • Standard of restaurant services
  • Quality range and variety of food
  • Quality range and variety of beverages

  • Spa & Wellness

    • Excellent
    • Good
    • Fair
    • Poor
    • Not applicable
  • Range of facilities
  • Cleanliness
  • Friendliness of staff

  • Hotel in General

    • Excellent
    • Good
    • Fair
    • Poor
    • Not applicable
  • Overall condition/ appearance of hotel
  • How well were your expectation exceeded?
  • Please let us know ways in which we can improve our services:
  • Comments

  • Your Next Visit

  • If you were in the area again, will you return to the hotel?
    •    Yes
    •     No
  • Are you a member of Premier Club Rewards?
    •    Yes
    •    No
  • Would you like to send Premier Club Rewards link to a friend?
  • Would you like to receive Free Stay Room Nights Offers.
    •    Yes
    •     No
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