Guest Comments

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Please advise the Name of the Hotel you have stayed at :
Title
Guest Name
Email
Your Birthday  
How did you find us?(Eg. on Google,Yahoo,Through a friend,
newspaper/magazine advertisement,etc)
Have you previously used our services?
Yes   No
Please tell us about the purpose of your stay
Business   Leisure
How many times a year do you stay in a hotel in london
1-3   4-6   7-10   10+
   
 
Excellent   Good   Fair   Poor
Overall satisfaction with the quality of the accomodation
     
Overall satisfaction with the quality of services
     
   
   

Guest Services/Staff

 
 
Excellent   Good   Fair   Poor
Reservation Process
     
Check In/Checkout
     
Reception Staff Attitude
     
Overall Staff Friendliness & helpfulness
     
Comments (Maximum 250 word)
   
   

Hotel & Guest Room

 
 
Excellent   Good   Fair   Poor
Decor
     
Cleanliness of guest room
     
Overall Cleanliness of the Hotel
     
Breakfast Quality
     
Free broad band service
     
Interactive TV service
     
Room facilities
     
Everything in working order
     
Maintenance Issues
     
Comments (Maximum 250 word) Is there any employee
you would like to acknowledge for their exceptional service
Comments (Maximum 250 word) Please advise us of your
recommendations which will help us improve the quality of our services
What features / facilities did you like best about the hotel?
   
   
Are you a member of Premier Club Rewards?
Yes   No
If not would you like to JOIN NOW ?  
Would you like to send Premier Club Rewards link to a friend?
Would you like to receive Free Stay Room Nights Offers.  
Yes   No
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